Stages of this playbook include:
1. Prepare
- Engaging Users with Gamification
- Gamification Infographic
- Online Community Readiness Assessment
- Online Community Strategy Scorecard
- Online Community Business Case
2. Plan
- Online Community Project Plan
- Online Community Risk Assessment
- Online Community Budget Template
3. Select
- Online Community Vendor Evaluation
- Online Community Vendor Matrix
- Online Community System RFP Template
- Buy vs. Build Decision Matrix
4. Implement
- Online Community Consulting Services RFP Template
- Community Manager Job Description
- Online Community Policies and Guidelines
- Online Community Governance Document
- Content Marketing Editorial Calendar 2018
5. Launch
- Driving Online Community Adoption
- Online Community Launch Checklist
6. Measure
- Online Community Metrics Dashboard
- Online Community ROI Calculator
Additional Tools
